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Thank you for choosing Corptune Technologies Private Limited. We strive to provide the best possible service and products to our valued customers. In the event that you are not entirely satisfied with your purchase, we offer a refund policy to ensure your complete satisfaction. Please review the following terms and conditions of our refund policy:
SECTION 1 – ELIGIBILITY FOR REFUNDS
Our refund policy applies to all products and services purchased directly from our website or otherwise.
Refunds are applicable only to purchases made within the last 30 days from the date of the refund request.
Refunds are not applicable in case of change of mind situation.
SECTION – 2 NON-REFUNDABLE ITEMS AND SERVICES
Certain items and services are non-refundable. These include, but are not limited to:
– Digital downloads or software products once the download has been initiated.
– Products that have been used, damaged, or altered after delivery.
– Customized or personalized products.
– Services that have been completed or fully rendered.
Any additional non-refundable items or services will be clearly stated on the product or service page.
SECTION – 3 REFUND REQUESTS
To request a refund, please contact our customer support team at hello@corptune.com. Provide us with your order details and a clear explanation of why you are requesting a refund.
We reserve the right to evaluate refund requests on a case-by-case basis and may require additional information or evidence to process your request.
Refunds will be issued using the same payment method used for the original purchase. Please allow up to 14 business days for the refund to be processed and reflected in your account.
SECTION – 4 PARTIAL REFUNDS
In some cases, partial refunds may be offered at our discretion. This may occur when only part of a product or service is eligible for a refund or when certain conditions are met.
If a partial refund is issued, we will clearly communicate the reason and the amount refunded.
SECTION – 5 SHIPPING AND RETURN COSTS
If the refund is related to a physical product, any shipping costs incurred during the original purchase or return process are non-refundable unless the return is due to an error on our part.
In the case of a return, the customer is responsible for the return shipping costs unless otherwise agreed upon by our customer support team.
SECTION – 6 POLICY UPDATES
We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website.
It is your responsibility to review this refund policy periodically to stay informed about any updates or modifications.
If you have any questions or concerns regarding our refund policy, please contact our customer support team at hello@corptune.com. We are here to assist you and ensure your satisfaction.
By using our website and purchasing our products or services, you acknowledge that you have read, understood, and agreed to our refund policy.